SHIPPING & DELIVERY
Shipping Policy
At MONTARO FASHION, we place great importance on safely and efficiently delivering your orders. Please review our shipping policy below for details on processing times, shipping methods, and related information.
Processing Times
Orders placed on weekends or public holidays will be processed the next business day.
For custom-made or made-to-order items, additional processing time may be required. We will inform you of the estimated timeline during order confirmation.
Shipping Methods & Delivery Times
We offer the following shipping options:
DHL
Delivery time: 1 - 3 business days
DHL Express (International orders)
Delivery time: 2-5 business days
Delivery times may vary depending on the destination and unforeseen circumstances, such as delays with the courier or customs inspections.
Shipping Costs
We offer affordable and transparent shipping rates:
Netherlands → €4
European Union → €8
Rest of the World → €10
Enjoy Free Worldwide Shipping on Orders Over €100!
Order Tracking
Once your order is shipped, you’ll receive a tracking number via email to follow your package in real-time.
International Shipping
We ship worldwide! However, please note the following:
We ship worldwide, but please note that import duties, taxes, and customs fees may apply depending on your country. These charges are the customer’s responsibility.
Delivery times may vary due to customs processing.
For specific questions regarding international shipping, please contact us at support@montarofashion.com.
Lost, Damaged, or Delayed Shipments
Lost or Missing Shipments: If your package has not arrived within the expected time, please contact us at support@montarofashion.com with your order number, and we will investigate the issue with the courier.
Damaged Shipments: If your order arrives damaged, please take photos of the packaging and contents and send them to us immediately via email. We will assist you with a replacement product or a solution.
Special Requests
If you have special shipping requests, such as expedited processing or customized delivery arrangements, please contact us before placing your order at support@montarofashion.com.
We are committed to providing a seamless and enjoyable shopping experience. If you have questions about shipping, please reach out to us via our contact page or email us at support@montarofashion.com.
Important Information
Delivery times are guidelines only and do not account for potential delays due to payment authorization and/or stock availability. We cannot deliver to P.O. boxes.
Shipping Exceptions Due to Holidays
We do not ship orders on the following holidays:
New Year's Day (January 1st)
King's Day (April 27th)
Christmas Day (December 25th)
Boxing Day (December 26th)
Info - Shipping & Delivery
Order before 1:00 PM, and we’ll ship your order the same day.
Fast like we are furious.
| Region | Carrier | Rate | Delivery |
|---|---|---|---|
| Netherlands | PostNL | Free | 1 - 2 days |
| Belgium | Bpost | Free | 1 - 2 days |
| Germany | DHL | Free | 1 - 2 days |
| United Kingdom | Royal Mail | Free | 1 - 2 days |
| France | La Poste | Free | 2 - 5 days |
| Denmark | PostNord | Free | 2 - 5 days |
| Sweden | PostNord | Free | 2 - 5 days |
| Norway | FedEx | Free | 2 - 5 days |
| Austria | DPD | Free | 2 - 5 days |
| Switzerland | FedEx | Free | 2 - 5 days |
| Spain | Correos | Free | 2 - 5 days |
| Italy | Poste Italiane | Free | 2 - 5 days |
| Ireland | FedEx | Free | 2 - 5 days |
| Portugal | FedEx | Free | 1 - 2 days |
| Greece | FedEx | Free | 2 - 5 days |
| Poland | GLS | Free | 2 - 5 days |
| UAE | FedEx | Free | 2 - 5 days |
| USA / Canada | FedEx | Free | 2 - 5 days |
| Australia/New Zealand | FedEx | Free | 2 - 5 days |
For questions about countries not listed, please contact our Customer Service.
